Privacy policy

Legal Frame Business is committed to safeguarding the privacy and personal data of all visitors, clients, and partners. This Privacy Policy outlines how we collect, use, store, and protect personal information in compliance with Australian privacy legislation and international data protection standards, including the General Data Protection Regulation (GDPR).


1. Information We Collect

We may collect the following types of information when you visit our website, use our services, or communicate with us:

  • Business and contact details: name, company name, email address, phone number.

  • Transactional information related to purchases or subscriptions.

  • Technical data such as browser type, IP address, device identifiers, and geolocation data.

  • Usage data about how you interact with our website and digital services.

  • Any content voluntarily submitted via forms, email, or live chat.

We only collect data that is necessary to provide legal services, improve our offerings, or comply with legal obligations.


2. How We Use Your Information

We use the collected data for the following purposes:

  • To provide, customize, and manage legal services.

  • To respond to inquiries or customer support requests.

  • To process payments and generate invoices.

  • To send updates, legal resources, and marketing content (with opt-out options).

  • To improve website functionality, performance, and user experience.

  • To comply with legal, tax, and regulatory requirements.

We do not sell, rent, or trade your personal information to third parties.


3. Data Storage and Security

All personal data is securely stored on encrypted servers with limited internal access. We implement industry-standard measures, including:

  • Secure Sockets Layer (SSL) encryption.

  • Role-based access control within internal systems.

  • Routine audits, backups, and threat detection monitoring.

Although we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure. We encourage users to take precautions such as using strong passwords and secure networks.


4. Third-Party Services

We may use third-party service providers for:

  • Payment processing.

  • Cloud-based document storage.

  • Email campaign management.

  • Analytics and site performance tools.

Each third-party is carefully vetted and contractually obligated to protect personal data and comply with relevant privacy regulations.


5. Cookies Policy

Legal Frame Business uses cookies and similar technologies to enhance user experience and collect non-personal analytics data. Cookies may be used to:

  • Remember user preferences and settings.

  • Enable secure login sessions.

  • Track site performance and engagement.

  • Deliver relevant content and promotional messaging.

You can control or disable cookies via your browser settings. Please note that disabling cookies may impact the functionality of certain features on our site.


6. GDPR Compliance

If you are located in the European Union or subject to the GDPR, you have the following rights:

  • Right to access: Request a copy of the data we hold about you.

  • Right to rectification: Correct inaccurate or incomplete personal data.

  • Right to erasure: Request deletion of your personal data under certain conditions.

  • Right to restrict processing: Temporarily halt the processing of your data.

  • Right to data portability: Receive your data in a structured format for reuse.

  • Right to object: Object to data processing based on legitimate interests or direct marketing.

To exercise any of these rights, please email us at support@legalframeup.com. We will respond to your request within 30 days in accordance with GDPR guidelines.


7. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill the purposes described in this policy.

  • Comply with legal obligations and accounting standards.

  • Resolve disputes or enforce agreements.

Once retention periods expire, we securely delete or anonymize personal data.


8. Children’s Privacy

Our services are intended exclusively for users aged 18 and older. We do not knowingly collect or solicit personal data from individuals under 18. If you believe a minor has submitted personal data to us, please contact us for immediate removal.


9. Updates to This Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page, and major changes will be communicated via email when applicable.

Please review this page periodically to stay informed about how we protect your personal information.


10. Contact Us

If you have any questions about our Privacy Policy, data handling practices, or wish to file a privacy-related complaint, please contact:

📧 support@legalframeup.com

We take privacy concerns seriously and will promptly address all inquiries.